Privacy Policy
This Privacy Policy is effective as of August 6, 2024.
We are committed to protecting your privacy and using the personal information you provide responsibly. We believe it is important that you understand what information we collect from you, how we use that information, and who has access to it. We update this policy periodically, so please check this page regularly for updates.
If you do not agree with this policy, you have the choice not to use our products or services or any aspect of our business. All questions or concerns regarding this Privacy Policy should be directed to [email protected]
About Us:
We are Animanga School and our website address is
https://online.animanga-school.com
What Personal Data We Collect and Why We Collect It:
The information Animanga School receives depends on what you do when you visit our site. We collect personally identifiable information only if you voluntarily submit it to us. You can refuse to provide such information, but doing so may prevent you from participating in certain website-related activities. We do not sell your personal information to third parties.
Information Collection Practices:
Animanga School uses your data to:
Provide the products and services you request or purchase from us.
Respond to your questions and provide support.
Personalize and customize content for you.
Improve our website.
Contact you about updates to our services.
Resolve problems and disputes.
Contact you about marketing and advertising about our content and content creators.
Continue reading to learn more about the data we collect and how we use it.
Non-Personally Identifiable Information:
We may collect non-personally identifiable information about users whenever they interact with Animanga School. Non-personally identifiable information may include the browser name, the device being used to access our site, the pages accessed, the content viewed, and technical information such as the operating system and other similar information when users visit our site.
We use this information to provide you with better service. The extent of the information we collect will depend on the type and settings of the device you use to access our website.
Registration:
If you create an account with Animanga School, you will need to enter your name, email address, and password. We collect your name and email address, if necessary, to authenticate you as an account holder. We also need your email address to send you the following emails from this website:
Notifications of changes to your account.
Password reset requests.
Order confirmations.
Subscription/membership notifications.
Updates regarding changes to content services and offers.
We also collect and store additional non-personal information about your interaction with our video library and courses. We store information about your video viewing history, information necessary to track your progress in courses you have started, and to store playlists you have created. We use this information to provide you with a better experience.
Animanga School may also store your IP address in our database to ensure that your account is not misused and to ensure that our services are used in the way they are intended.
Orders:
We collect information about you during the checkout process at our online store. While you are on our site, we track:
Products you viewed: We use this, for example, to show you products you have recently viewed.
Location, IP address, and browser type: We use this for purposes such as estimating taxes and shipping
Shipping address: We ask you to enter this before you place your order so that we can estimate shipping costs and ship your order to you.
We also use cookies to keep track of the contents of your cart while you browse our site.
The information is used for the following purposes:
Send you information about your account and orders
Fulfil your requests, such as refunds and complaints
Process payments and prevent fraud
Set up your store account
Comply with legal obligations we have, such as calculating taxes
Improve our store services
Send you updates about content services and changes to our services
When you create an account, we will store your name, address, email address, and phone number to use when you check out future orders.
Order information (such as what you purchased, when and where you purchased it, and where you shipped it to), and customer information (such as your name, email address, billing and shipping information). At this time, Animanga School does not ship anything, but we may issue and mail you certificates and other items in the future.
Team members may have access to this information to fulfil orders, process refunds, and provide support to you.
Payment:
Animanga School uses Stripe, PayPal to process orders you place on our website. When processing your payment, some of your data will be passed to these payment processors. This includes information necessary to process or support your payment, such as your purchase total and billing information.
If you choose to purchase a subscription to this website's services, a unique identifier that the payment processor uses to authorize this website and securely charge your payment method will be stored in our database.
Animanga School does not store your credit card information in our database. Your information is encrypted and maintained by our payment processors.
Please see their respective privacy policies for information about what information our payment processors collect and how they protect your information.
PayPal: https://www.paypal.com/
Stripe: https://stripe.com/
Contact Form:
If you choose to contact Animanga School either by email or through our contact form, we may retain the content of your email message along with your email address and our responses. We provide these electronic communications with the same protection we use to maintain information received by postal mail or telephone.
Cookies:
Your web browser places cookies on your hard drive for record-keeping purposes and possibly to track information about your activities and preferences.
We use cookies to:
Identify areas of our website you have visited.
Personalize the content you see on our website.
Our website analytics.
Remarketing our products or services to you.
Remember your preferences, settings, and login details.
Targeted marketing and advertising for our content and content creators.
Allow you to post comments.
Allow you to share content with social networks.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. These cookies contain no personal data and are discarded when you close your browser.
When you log in, we will also set several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember my login", your login will remain active for 2 weeks. If you log out of your account, the login cookie will be deleted.
If you do not want to accept cookies related to Animanga School, you should delete and block or disable them in your browser settings. Please note that disabling cookies will affect the functionality of certain Animanga School services or notifications.
Payment Processors:
Animanga School uses Stripe, PayPal to process orders. Information shared with payment providers for payment processing includes:
Name
Address
Phone
City/State/Zip Code
Unique payment identifier
Payment provider identifier
How data is used by payment providers
To better understand how the provider uses and stores the shared data, please consult the provider's privacy policy directly.
PayPal: https://www.paypal.com/us/webapps/mpp/ua/privacy-full
Stripe: https://stripe.com/gb/privacy
As part of the services provided by Animanga School, we will use your name and email address to notify you about new content, such as video lessons and images, added or changed features, special offers, and other important site updates regarding content and content creators.
Animanga School may disclose your personal information in the following circumstances:
To the Animanga School team to provide services to you.
To protect this website and our rights.
To protect ourselves from liability or prevent fraud.
Or as necessary to pursue available remedies or limit the damages that we may sustain.
When necessary to comply with a subpoena or warrant issued by a court, individual, or entity with jurisdiction or an order compelling the production of information, or to comply with rules or courts regarding the production of records.
When we believe in good faith that such action is required by law, regulation, rule, or guideline.
How long we retain your data:
We generally store information about you for as long as the information is necessary for the purposes for which we collect and use it, and are not legally required to continue to retain it.
California Privacy Rights:
These additional disclosures for California residents apply only to individuals who reside in California.
California Consumer Privacy Act:
The California Consumer Privacy Act ("CCPA") provides California residents additional rights regarding our information collection and use practices.
Categories of Personal Information Collected:
Below, we identify the categories of personal information we have collected about users in the past 12 months, using the categories set forth in the CCPA:
Identifiers, such as name, address, email address, account name, IP address, and ID numbers assigned to your account.
Customer record information (including phone number, billing address, and credit or debit card information)
Demographic information, such as age and gender. This category includes personal information that also falls under protected classification characteristics under existing California or federal law.
Commercial information (including purchases):
Internet or other electronic network activity information, including your visit history to and interactions with our site, browser type, browser language, and other information collected automatically
Inferences (including information about your interests and preferences).
For more information about the information we collect, please see our Information Collection Practices above. We collect and use these categories of personal information for the business purposes described in the Information Collection Practices section above.
Categories of Personal Information Sold:
We do not sell information as defined by the CCPA.
Rights of California Residents:
A. Right to Know
You have the right to know certain details about our data practices over the past 12 months. In particular, you may request from us:
The categories of personal information we collected about you.
The categories of sources from which the personal information was collected
The categories of your personal information we disclosed or sold for a business purpose
The categories of third parties to whom the personal information was disclosed or sold for a business purpose
The business or commercial purpose for collecting or selling the personal information
The specific pieces of personal information we collected about you
To exercise your right to know, please submit a request to Animanga School. In your request, please specify the right you wish to exercise and the scope of your request. We will acknowledge receipt of your request within 30 days. We may request specific information from you to verify your identity and process your request. If we are unable to verify your identity, we may deny your right to know.
B. Right to Delete
You have the right to request that we delete any personal information we have collected from you over the past 12 months. To exercise your right to delete, please submit a request to Animanga School. We will acknowledge receipt of your request within 30 days. We may request certain information from you to verify your identity and process your request. If we are unable to verify your identity, we may deny your deletion request. If we deny your request, we will explain why in our response.
C. Non-Discrimination Rights
You have the right not to receive discriminatory treatment from us for exercising your rights.
D. Authorized Agent
You may designate an agent to submit a request on your behalf. However, the agent must provide written authorization to submit a request and directly verify your identity.
Shine the Light:
Under California's "Shine the Light" law, California residents who provide personal information in obtaining products or services for personal, family, or household use have the right to request and obtain from us, once per calendar year, information about the customer information we shared with other businesses for their direct marketing purposes. If applicable, this information would include the categories of customer information and the names and addresses of the businesses with which we shared customer information during the immediately preceding calendar year.
If you are an Animanga School customer and reside in California, to request this information, please contact Animanga School with "Request for California Privacy Information" in the subject line and body of your message. The requested information will be responded to your email address. Please note that not all information sharing is subject to the "Shine the Light" requirements, and only the necessary information will be included in our response.
GDPR Policy Rights:
If you reside in certain countries, including those within the scope of the European General Data Protection Regulation (also known as the "GDPR"), data protection laws give you rights regarding your personal data, subject to exceptions provided by law. These include the right to:
Request access to your personal data.
Request correction or deletion of your personal data.
Object to the use and processing of your personal data.
Request the restriction of the use and processing of your personal data.
Request portability of your personal data.
You can usually access, correct, or delete your personal data through your account settings or the tools we provide, but if you are unable to do so or would like to contact us regarding any other rights you may have, please contact Animanga School. EU individuals also have the right to lodge a complaint with a government supervisory authority.
Where data is sent:
Animanga School uses a data hosting service provider in the United States to host the information it collects, and it uses technological measures to protect all data. Despite the security measures Animanga School has in place to protect your data, no security system is impenetrable. Due to the inherent nature of the Internet, Animanga School cannot guarantee that data, during transmission over the Internet or while stored on our systems, or in our control, will be completely safe from intrusion by others. Animanga School has policies in place for such situations and will respond to requests in this regard within a reasonable timeframe.
Changes to Privacy Policy:
We reserve the right to update this Privacy Policy at any time.
We will notify users if we make any changes to the Privacy Policy. It is your responsibility to periodically review this Privacy Policy and keep yourself informed of any changes.
Consent:
By using this website Animanga School, you consent to our Privacy Policy.
Contact Information:
If you have any questions or concerns about privacy, please send them to Animanga School or contact us via our contact form.